The number of customers of a traditional store is limited – only those who can make it to the shop. But with modern e-commerce solutions, it offers the potential for the rapid growth of a business by virtue of traffic coming effectively from all over the world.
The Dynamics 365 service is stored on a cloud; as such, the need for system upgrade and expansion from time to time – needed for an on-premise IT system – is eliminated. A popular web store has the potential to bring a higher level of traffic, with greater potential of revenues that is dependent on factors such as overall stability and performance.
As Dynamics 365 is based on the cloud service, the entire e-commerce website will run on an Azure-based solution. A robust architecture improves site performance, resource optimization, and network uptime. The overall scalability offered by the Azure platform is driven by cloud-based SaaS.
The Software as a Service (SaaS) solution resides on the cloud and will allow the real-time exchange of data between the store and back-office systems for resilient performance and scalability. For example, Amazon has one of the most advanced multi-tier architectures enabling it to process hundreds of orders in a flash.
Dynamics 365 seamlessly integrates all the vital processes of an e-commerce application with a centralized enterprise resource planning (ERP) and Customer Relationship Management (CRM), with all the modules performing in synchronization as a unified system.
The aggregated system is capable of delivering comprehensive data on stocks, inventory, pricing, accounts, invoices, payments/credits, as well as the other essential business metrics such as return on total assets.
By virtue of a modular design that has interactive components, the Dynamics 365 application can be leveraged for e-commerce businesses that have a diverse range of needs; depending upon business models, marketing channels, and the volume of individual client orders. Under customized plans, the businesses would pay for the services and applications used, based on a subscription model.
Based on a unique subscription model, eCommerce businesses running the same ERP would select the modules they require and incorporate the same into their hosted e-commerce application. The businesses can subsequently take a call if they require lining up additional modules or apps as they scale up, or even cut back on certain plug-ins otherwise.
Microsoft has introduced a common marketplace – the AppSource – to enable businesses to choose from third-party add-ons across the Azure, Office 365, and Dynamics 365 platforms. The AppSource tool facilitates a refined search for eCommerce businesses to select and incorporate the desired third-party functionality.
Dynamics 365 essentially consists of two distinct ERPs that are scalable and agile, and are Azure-based. These revolve around diverse business needs. The two distinct platforms are namely, the Dynamics 365 Business Central, and Dynamics 365 for Finance and Operations
While Business Central is meant for small to medium-sized businesses to achieve operational excellence and better connectivity, the Dynamics 365 Finance and Operations caters to large enterprises who look forward to expanding and scaling up extensively.